Incoming mail settings

Enable incoming mail processing

Inbound message processing allows you to receive and process email within Totara. This has applications such as sending email replies to forum posts or adding files to a user's private files.

Incoming mail processing must be enabled in order for messages to be sent with the appropriate information.

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Mailbox name

When messages are sent out, they fit into the format address+data@example.com. To reliably generate addresses from Totara, please specify the address that you would normally use before the @ sign. For example, the Mailbox name in the example would be "address". You should use a dedicated email account for this purpose.

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Email domain

When messages are sent out, they fit into the format address+data@example.com. To reliably generate addresses from Totara, please specify the domain after the @ sign. For example, the Email domain from the example would be "example.com". You should use a dedicated email account for this purpose.

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Incoming Mail Server

The address of the server that Totara should check mail against. To specify a non-default port, you can use the [server]:[port], for example mail.example.com:587 format. If you leave this field blank, Totara will use the default port for the type of mail server you specify.

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Use SSL

Some mail servers support an additional level of security by encrypting communication between Totara and your server. We recommend using this SSL encryption if your server supports it.

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Username

This is the username your service provider will have provided to log in to your email account with.

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Password

This is the password your service provider will have provided to log in to your email account with.

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