Program and certification message types
- 21 Jun 2022
- 1 minute to read
Program and certification message types
- Updated on 21 Jun 2022
- 1 minute to read
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Here is the complete list of available message types when configuring program or certification messages.
| Message type | Description |
|---|---|
Enrolment | A message is sent to the Learner when they are assigned to a program or certification. |
Exceptions report | A message is sent to Site Administrators when there are new exceptions on the program/certification. An exception occurs when the system is not able to process an action related to the program/certification, e.g. the completion date is set for 30 days from the position start date, but this field is empty for an assigned user. |
Un-enrolment | A message is sent to a Learner if they are unenrolled from a program or certification. |
Program due | A message is sent to the Learner a set number of days, weeks or months before the Learner is due to complete the program or certification. |
Program overdue | A message is sent to the Learner when the program/certification completion date for the Learner has passed. |
Program completed | A message is sent to the Learner when they complete the program or certification. |
Course set due | Sent a certain length of time before the current course set is due. The due date is calculated by adding the course set Minimum time required to the date the user started the course set. |
Course set overdue | Sent a certain length of time after the current course set is due. The due date is calculated by adding the course set Minimum time required to the date the user started the course set. |
Course set completed | This message will be sent whenever a course set is completed. |
Learner follow-up | A message is sent to a Learner a set period of time after they have completed the program or certification. |
| Recertification window open | This message is sent to the Learner when the recertification window opens and they are able to recertify. This message type is only available for certifications. |
| Recertification window due to close | This message is sent to the Learner a set amount of time before the recertification window closes. This message type is only available for certifications. |
| Failure to recertify | A message sent when a Learner has not recertified before the recertification window closed. This message type is only available for certifications. |
The Totara Academy has a whole course dedicated to using Programs and certifications in Totara Learn. Here you can learn more on how to use programs and certifications, see best practice, and give it a go yourself.
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