Upload users to a tenant
  • 21 Jun 2022
  • 1 minute to read

Upload users to a tenant


Article Summary

Upload users (Tenant User Manager)

If you are a Tenant User Manager or Site Administrator then you will be able to bulk upload users to a tenant.

  1. Go to Quick-access menu > Tenants. 
  2. Select the tenant to which you want to bulk add users.
  3. From the Administration block go to Tenant > Tenant participants.
  4. Select the Upload users button. 
  5. You can click Download next to CSV file template to download a template file to upload with your user data.
  6. Select a file to upload and configure the settings (as described below).
  7. If needed you can adjust the upload settings (Encoding, Create password if needed and send via email and Force password change).
  8. You can also set a range of User defaults which can be used if information is not provided in the file you upload.
  9. Click Upload users.

If required you can click Preview to see how your uploaded data will look. After uploading your file, check the Tenant participants page to see the users you have uploaded.

When using the tenant user upload method it is not possible to update the authentication method.

Upload users (Site Administrator)

Global Site Administrators can upload users to your Totara site in bulk using Upload users, which can be found by navigating to Quick-access menu > Users > Upload users. You can find out more about how to do this on the Upload users page.

When using this function with multiple tenants on your site, you can choose which tenant users are uploaded into using the Tenant dropdown list in the Default values section.

 Next steps

C033 - Course Catalogue(2)The Totara Academy has a whole course dedicated to using Multitenancy in Totara. Here you can learn more on how to set up and use tenants, see best practice, and give it a go yourself.

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