View seminar attendee cancellations

Depending on the Allow cancellation settings within the seminar activity, a learner can cancel their booking for an event. For more information please see Set up a seminar.

Site Administrators, Editing Trainers, and Trainers can view a list of all learners who have cancelled their booking by following these steps:

1. Navigate to the seminar event you want to review.
2. In the Attendees area of the event, select the Cancellations tab.
3. Where a Cancellation Reason has been submitted it will be displayed under the Reason heading of the cancellation summary list alongside any Custom fields that have been added to the User Cancellation form (please see custom fields for more information).
4. Click the eye icon () to edit the cancellation note if required.

Cancellation type includes User Cancellation where a learner or someone on the learner's behalf has cancelled their attendance or an Event Cancellation where the entire Event has been cancelled by an Administrator, Editing Trainer or Trainer. 

Next steps

• View cancelled seminar events