- 12 Apr 2022
- 2 minutes to read
Changes to notifications in Totara 16
- Updated on 12 Apr 2022
- 2 minutes to read
In Totara 16 the centralised notifications system has been expanded to include course, course activity, and seminar notifications. The notifications for courses and course activities are new, however, the centralised seminar notifications replace the existing seminar notification system, now known as legacy seminar notifications.
New notification system
With the centralised notification system, you can now customise and configure seminar notifications at the site level, course level, or activity level. Notifications are inherited from higher levels to lower levels unless a change is made at a lower level. This gives both Site Administrators and trainers a greater level of control over the content and target of notifications.
Customise message content
It is now easier to customise your message content and target content for different recipients. Previously, if you wanted to notify a manager then you could send them a copy with a manager prefix, but this was limiting. With the centralised notification system, it is possible to tailor messages to different recipients, with entirely different content for each recipient group. For example, you could create a booking cancellation notification for managers that prompts them to rebook for their staff members. This would only be seen by the manager, and a different email could be sent to the attendee (the subject) who cancelled.
Third-party messages
With the legacy notification system, it was possible to specify a third-party email address to receive copies of all seminar notifications. This could result in the third-party recipients receiving a very high number of duplicate emails when a notification was sent.
In the centralised notification system, it is possible to set up a notification for a third-party recipient for specific events. This means that the third-party recipient only receives emails for the events that they need emails for, and that they only receive one email per event.
iCal
It is now possible to include iCal attachments in notifications for any recipients. Previously, only the attendee would receive an iCal attachment, but now this can optionally be enabled in the manager or third-party recipient emails as well.
Ad hoc messages
Transition guidance
If you were previously using seminar notifications and you want guidance on how to transition to the new system then you can find this on the Transitioning to new seminar notifications page.
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