Reports and multitenancy

Updated on 07 Sep 2023
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When using multitenancy in Totara it is important to know that there are a few things that could affect your usage of reporting on your site.

This page covers various scenarios and the results for system users and tenant members, depending on the visibility content restrictions and whether tenant isolation mode is enabled.

Content restrictions

When viewing report content it is advised that you apply the following content restrictions:

Show records based on user visibility rules
Show records based on audience, course and workspace visibility restrictions

However, it is important to note that these options are not always available, depending on the report source being used. For example, Course Completion Including History is one report source where Show records based on audience, course and workspace visibility restrictions is not available as a content restriction. See the table below to see the impact of using different content restrictions.

Scenarios

Report visibility content restriction	Tenant isolation mode enabled	Viewing role context	Records visible	User profile details accessible
None	No	System	System users All tenant members (across all tenants)	System users All tenant members
	No	Tenant member	System users All tenant members (across all tenants)	System users Own tenant members
	Yes	System	System users All tenant members (across all tenants)	System users All tenant members
	Yes	Tenant member	System users All tenant members (across all tenants)	Own tenant members
Show records matching all of the checked criteria below Show records based on user visibility rules	No	System	System users	System users
	No	Tenant member	System users Own tenant members	System users Own tenant members
	Yes	System	System users	System users
	Yes	Tenant member	Own tenant members	Own tenant members
Show records matching all of the checked criteria below Show records based on user visibility rules Show records based on audience, course and workspace visibility restrictions	No	System	System users	System users
	No	Tenant member	System users Own tenant members	System users Own tenant
	Yes	System	System users	System users
	Yes	Tenant member	Own tenant members	Own tenant members
Show records matching all of the checked criteria below Show records based on audience, course and workspace visibility restrictions	No	System	System users All tenant members (across all tenants)	System users All tenant members
	No	Tenant member	System users All tenant members (across all tenants)	System users Own tenant members
	Yes	System	System users All tenant members (across all tenants)	System users All tenant members
	Yes	Tenant member	System users Own tenant members	Own tenant members

C033 - Course Catalogue(2) The Totara Academy has a whole course dedicated to using Multitenancy in Totara. Here you can learn more on how to set up and use tenants, see best practice, and give it a go yourself.

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What's Next

Change tenant membership using HR import

Table of contents

Content restrictions
Scenarios