Diagnostic tool data options

When configuring Totara's diagnostic tool, you can select a number of data providers to determine the information that will be included in the diagnostic file. Here you can see the data that will be exported for each provider.

Provider name	Exported data	Whitelist
Summary	Release version (e.g. 2024073100.01 Totara version (e.g. 18.3) Maturity (e.g. alpha, stable) All features and their status (enabled/disabled) Database information (type, version, description) PHP version Enabled PHP extensions Webserver information (type and version) Current flavour Number of users Number of active users Multitenancy settings (enabled/disabled and isolation enabled/disabled) Number of tenants Last time the cron ran Whether cron run is overdue Whether cron is running infrequently Any warnings from the caches	None
Database	Database family (e.g. mysql) Database version Database description Database type (e.g. mysql, mariadb, etc.) Database collation (if supported by database) List of database options (see whitelist)	dbpersist dbsocket dbport dbschema dbhandlesoptions bulkinsertsize sslmode ftslanguage fts3bworkaround ftsaccentsensitivity ftsngram dbcollation dbengine client_ssl client_dont_verify_server_cert ssl_verify_server_cert create_table_from_select_supported encrypt trustservercertificate
PHP ini information	List of php.ini settings (see whitelist)	always_populate_raw_post_data error_log file_uploads get_loaded_extensions max_execution_time max_file_uploads max_input_vars max_input_vars mbstring.func_overload memory_limit opcache.enable post_max_size upload_max_filesize
Totara plugins	A list of all installed plugins with the following information: Name Type (e.g. auth) Display name Source (standard plugin or third-party) Version Enabled/disabled	None
Totara upgrade history	An export of the upgrade log filtered to only whitelisted plugins. Information provided: Plugin name Version Version upgraded to Date and time User who initiated the upgrade (only when triggered via web interface) Includes PHP and database versions at time of upgrade	totara_core
Totara config information	An export of the Totara instance's config settings, limited to only whitelisted settings.	allowcategorythemes allowcoursethemes allowprelogintenanttheme allowuserblockhiding allowuserthemes audiencevisibility autolang backup_release backup_version badges_allowcoursebadges badges_allowexternalbackpack block_totara_recommendations_dayctr block_totara_recommendations_overctr block_totara_recommendations_recctr branch cache_graphql_schema cachejs catalogtype chat_method clone_dbhost clone_dbname clone_dboptions completiondefault country coursesperpage dbfamily dblibrary dbtype debug debugdeveloper debugdisplay defaultquickaccessmenu deletecompletionlogs disablegradehistory dynamicappraisals dynamicappraisalsautoprogress enableapi enableappraisals enableavailability enablebadges enableblogs enablecalendarexport enablecertifications enablecompetencies enablecompetency_assignment enablecompletion enablecompletionimport enablecontainer_workspace enablecontentmarketplaces enablecourserequests enablecourserpl enableengage_resources enableevidence enablefeedback360 enableglobalrestrictions enableglobalsearch enablegoals enablegravatar enablelearningplans enablelegacyprogramassignments enableml_recommender enablemobilewebservice enablemyteam enablenotes enableorganisations enableoutcomes enableperformance_activities enableplagiarism enableportfolios enablepositions enableprogramcompletioneditor enableprogramextensionrequests enableprograms enablerecordoflearning enablereportcaching enablereportgraphs enablerssfeeds enablesitepolicies enablestats enabletempmanagers enabletotara_msteams enabletotaradashboard enableuser_reports enablewebservices enablewsdocumentation enrol_plugins_enabled extramemorylimit facetoface_allow_legacy_notifications facetoface_allowwaitlisteveryone facetoface_approvaloptions facetoface_calendarfilters facetoface_disableicalcancel facetoface_displaysessiontimezones facetoface_export_customprofilefields facetoface_export_userprofilefields facetoface_hidecost facetoface_hidediscount facetoface_lotteryenabled facetoface_managerselect facetoface_multisignup_restrict facetoface_multisignupamount facetoface_notificationdisable facetoface_oneemailperday facetoface_previouseventstimeperiod facetoface_roomidentifier facetoface_selectjobassignmentonsignupglobal facetoface_session_roles facetoface_session_rolesnotify facetoface_waitlistautoclean filter_multilang_converted filter_multilang_force_old filterall forceflavour forcetimezone fullnamedisplay graphqlsessionwritecloseenabled lang langcache langstringcache locale lock_factory media_plugins_sortorder messaging mobile_device_emulator os ostype perfdebug perform_close_suspended_user_instances perform_hide_incomplete_responses_closed_instances perform_hide_suspended_users perform_sync_participant_instance_closure perform_sync_participant_instance_creation preventfilelocking profilingenabled release reverseproxyignore searchengine session_database_acquire_lock_timeout session_file_save_path session_handler_class session_memcached_acquire_lock_timeout session_memcached_lock_expire session_memcached_lock_retry_sleep session_memcached_prefix session_memcached_save_path session_redis_acquire_lock_timeout session_redis_database session_redis_host session_redis_lock_expire session_redis_lock_retry session_redis_port session_redis_prefix session_redis_serializer_use_igbinary session_redis5_database session_redis5_host session_redis5_lock_expire session_redis5_lock_retries session_redis5_lock_wait_time session_redis5_port session_redis5_prefix session_redis5_sentinel_hosts session_redis5_sentinel_master session_redis5_serializer_use_igbinary session_redis5_timeout session_update_timemodified_frequency showcrondebugging sitetype stringfilters tempmanagerexpirydays tempmanagerrestrictselection tenantready tenantsenabled tenantsisolated texteditors theme timezone totara_build totara_job_allowmultiplejobs totara_release totara_version totaramessagingenabled usetags version
Totara plugin information	A list of plugin settings, limited to whitelisted plugins and settings.	totara_competency continuous_tracking unassign_behaviour totara_mobile authtype coursecompat enable logo primarycolour textcolour timeout urlscheme totara_msteams bot_feature_enabled manifest_app_name manifest_app_version messaging_extension_enabled facetoface attendancetime decluttersessiontable defaultcsvdelimiter defaultdaysbetweenstartfinish defaultdaysskipweekends defaultdaystosession defaultfinishtime_minutes defaultminbookings defaultstarttime_minutes eventgradingmanual eventgradingmethod gradepass managerreserve maxmanagerreserves reservecanceldays reservedays sessionattendance upgrade_customfieldmigration_cancellation upgrade_customfieldmigration_signup totara_flavour currentflavour reportbuilder exportoptions exporttofilesystem financialyear globalrestrictiondefault globalrestrictionrecordsperpage noactiverestrictionsbehaviour totara_reportbuilder allowedscheduledrecipients allowtotalcount defaultgraphcolors defaultreportview globalinitialdisplay graphlibclass schedulerfrequency showdescription userrestrictaudience totara_api client_rate_limit default_token_expiration max_query_complexity max_query_depth response_debug site_rate_limit moodlecourse completionprogressonview completionstartonenrol coursedisplay courseduration courseenddateenabled enablecompletion format groupmode groupmodeforce hiddensections lang maxbytes maxsections newsitems numsections showgrades showreports visible visiblelearning
Database table row counts	A list of all database tables which have records and their row count at the time of export.	None
Cache information	Information about configured cache stores: Store name Cache plugin (e.g. file cache, session cache, etc.) Ready state Number of mappings for this store Supported modes Supported features (e.g. ttl, key awareness, etc.) Locking mechanism Number of mappings using this store (includes usage due to being used as default store)	None
Database performance	Result of a basic database performance test (writing and reading speed): Duration Number of records Reading/writing speed	None
IO performance	Result of a basic IO (file operations) performance test which covers the data root and cache directory: Duration File size Speed (MB per second)	None

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