Engagement reports
- 19 Oct 2022
- 4 minutes to read
Engagement reports
- Updated on 19 Oct 2022
- 4 minutes to read
Article Summary
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There are a number of reports available to help Site Administrators (and other users with relevant permissions) understand user engagement, see which content is the most engaging, and understand the reach of content in Totara Engage.
You can find all of these reports by navigating to Quick-access menu > Reports > Manage embedded reports.
User engagement report
The User engagement report can help you to identify the most active and engaged users in your organisation. This can be a useful tool for detecting talent, as you can find users who are leading and contributing to discussions and going above and beyond to develop their skills.
This is an embedded report, meaning you can configure the table to display columns as required.
| Column | Description |
|---|---|
Creator | The user's full name. You can click the name to view the user's profile page. |
Resources created | Shows the total number of resources created by the user, including public, private and restricted resources. |
Public resources created | Shows how many public resources the user has created. |
Private resources created | Shows how many private resources the user has created. |
Restricted resources created | Shows how many restricted resources the user has created. |
Comments under other contributions | Shows the number of comments left by the user on resources and playlists. |
Playlists created | Shows how many playlists the user has created. |
Resources/playlists linked to workspaces | Shows the total number of resources and playlists the user has shared with workspaces. |
Workspaces owned | Shows the number of workspaces for which the user is a Workspace Owner. |
A member of workspaces | This column displays a list of all workspaces owned by the user. Here you can click the name of a workspace to go to the workspace itself. |
Resource engagement report
As a Site Administrator it is useful to know how engaging your resources are. This can help you to understand what works well and what doesn't work for your users. More engaging resources will have more likes, shares, comments, and views.
The Resource engagement report is an embedded report showing a range of information about all of the resources on your site. You can add or remove columns from the table as required.
| Column | Description |
|---|---|
Creator | The resource creator's full name. You can click the name to view the user's profile page. |
Resource | The full title of the resource. Here you can click the title to view the resource itself. |
Playlists | Shows how many playlists the resource has been added to. |
Likes | Shows the total number of likes the resource has received across the site. |
Comments | Shows the total number of comments the resource has received across the site. |
Shares | Shows how many times the resource has been shared by users. |
Workspaces | Shows how many workspace libraries the resource features in. |
Views | Shows the total number of views the resource has received across the site (including in playlists and workspaces). |
Visibility | Shows the current visibility status of the resource, from the following options:
|
Created date | Displays the time and date that the resource was created. |
Topics | Shows the list of topics to which the resource has been assigned. |
You can filter the list of resources by resource creator (if you want to see a specific user's contributions) or by visibility.
Playlist engagement report
As with resources, it is also useful to understand how users are interacting with the playlists on your site, as this can help you and your users to create more effective playlists.
You can edit this report to add or remove columns from the table.
| Column | Description |
|---|---|
Playlist title | The full title of the resource. Here you can click the title to view the resource itself. |
Visibility | Shows the visibility status of the playlist, from the following options:
|
Resources | Shows the number of resources included in the playlist. |
Rating and votes | Displays the average rating of the playlist and the total number of ratings the playlist has received. |
Comments | Shows the total number of comments the playlist has received. |
Shares | Shows how many times the playlist has been shared by users. |
Workspaces | Shows how many workspaces the playlist features in. |
Creator name | Displays the playlist creator's name as a link, which you can click to view the user's profile. |
Creation date | Shows when the playlist was first created. |
Last updated date | Shows when the playlist was last updated (e.g. a new resource was added). |
Number of views | Shows how many times the playlist has been viewed. |
Topics | Shows the list of topics to which the resource has been assigned. |
You can filter the list of resources by playlist creator (if you want to see a specific user's contributions) or by visibility.
Workspace activity and engagement report
Alternatively, you may want to see the level of engagement for each of the workspaces on your site. This embedded report allows you to easily compare how much users are interacting with different workspaces.
| Column | Description |
|---|---|
Workspace title | The full title of the workspace. Here you can click the title to view the workspace itself. |
Discussions | Shows how many discussions have been started in the workspace. |
Comments in discussions | Shows the total number of comments across all discussions in the workspace. |
Linked playlists | Shows how many playlists have been linked to the workspace. |
Linked resources | Shows how many resources have been linked to the workspace. |
Files | Shows how many files have been uploaded in discussions. |
Owner | Shows the name of the Workspace Owner for the workspace. You can click the user's name to view their profile. If the workspace doesn't have an owner then this will display as Unassigned. |
As a Site Administrator you can use this report to identify any workspaces without an owner. For any workspaces with an Unassigned owner you can manually assign a new owner.
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