Configure program and certification notifications
  • 25 Apr 2023
  • 1 minute to read

Configure program and certification notifications


Article Summary

You can edit or create notifications for an individual program or certification.

Edit a notification

  1. Go to the program or certification for which you wish to configure notifications. 
  2. Select the Notifications tab.
  3. Use the Enabled toggles to decide which triggers are able to send notifications.
  4. Expand the notification trigger you wish to configure.
  5. Click the three dots (three_dots(1)) alongside the notification you wish to edit.
  6. Click Edit
  7. Complete the settings and add your notification content. For Inherited notifications you will first need to override a specific part of the notification (e.g. the Schedule or Body text) by clicking the toggle next to the setting, then edit the setting as required.
  8. Click Save.

Now whenever this notification is triggered the new settings will be used.

Note that only the settings with the override toggle enabled will use the edited content for the individual notification. Any settings that do not have the toggle enabled will instead inherit the content or configuration from the higher context level (e.g. the site level). You can therefore revert a setting back to the default by disabling the toggle for that setting.

If a notification is changed at a higher context level, only the settings with the toggle disabled will be updated on edited notifications at lower levels (e.g. on an individual program). Any changes made to notifications on individual instances will not be applied elsewhere.

Create a notification

  1. Go to the program or certification for which you wish to configure notifications. 
  2. Select the Notifications tab.
  3. Click the three dots (three_dots(1)) alongside the trigger for which you wish to create a notification.
  4. Click Create notification. 
  5. Complete the settings and add your notification content. 
  6. Click Save.

C065 - Notifications in Totara

The Totara Academy has a whole course dedicated to Notifications in Totara. Here you can learn more about how to set up and use centralised notifications, see best practice, and give it a go yourself.

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