Configure individual notifications
  • 09 Jun 2022
  • 3 Minutes to read

Configure individual notifications


It's important to understand that notifications set in one context are inherited to lower contexts. This means that the notifications you have configured at the site level will be inherited to all individual instances. Once you are happy with your site-wide settings, you can customise the notifications on an individual instance. By individual instance here we are referring to a specific course, course activity, program, certification, etc.

For course, course activity and seminar notifications

Within an individual course you can edit or create notifications for the course, the course activities, or a seminar.

Edit a notification

  1. Go to the course for which you wish to configure notifications (or the course containing the course activities or seminar for which you wish to configure notifications).
  2. In the Administration block go to Course administration > Notifications.
  3. Expand the feature for which you wish to configure notifications. 
  4. Expand the notification trigger you wish to configure.
  5. Click the three dots (three_dots(1)) alongside the notification you wish to edit.
  6. Click Edit
  7. Make the desired changes to the settings. To override a specific part of the notification (e.g. the Schedule or Body text) click the toggle next to the setting, then edit the setting as required.
  8. Click Save.

Now whenever this notification is triggered the new settings will be used.

Note that only the settings with the toggle enabled will use the edited content for the individual notification. Any settings that do not have the toggle enabled will instead inherit the content or configuration from the higher context level (e.g. the site level). You can therefore revert a setting back to the default by disabling the toggle for that setting.

If a notification is changed at a higher context level, only the settings with the toggle disabled will be updated on edited notifications at lower levels (e.g. on an individual activity). Any changes made to notifications on individual instances will not be applied elsewhere. 

Create a notification

  1. Go to the course for which you wish to configure notifications (or the course containing the course activities or seminar for which you wish to configure notifications).
  2. In the Administration block go to Course administration > Notifications.
  3. Expand the feature for which you wish to create a notification. 
  4. Click the three dots (three_dots(1)) alongside the trigger for which you wish to create a notification.
  5. Click Create notification. 
  6. Make the desired changes to the settings
  7. Click Save.

For program or certification notifications

You can edit or create notifications for an individual program or certification.

Edit a notification

  1. Go to the program or certification for which you wish to configure notifications. 
  2. Click the Notifications tab.
  3. Use the Enabled toggles to decide which notifiable events are able to send notifications.
  4. Expand the notification trigger you wish to configure.
  5. Click the three dots (three_dots(1)) alongside the notification you wish to edit.
  6. Click Edit
  7. Complete the settings and add your notification content. To override a specific part of the notification (e.g. the Schedule or Body text) click the toggle next to the setting, then edit the setting as required.
  8. Click Save.

Now, whenever this notification is triggered the new settings will be used.

Note that only the settings with the toggle enabled will use the edited content for the individual notification. Any settings that do not have the toggle enabled will instead inherit the content or configuration from the higher context level (e.g. the site level). You can therefore revert a setting back to the default by disabling the toggle for that setting.

If a notification is changed at a higher context level, only the settings with the toggle disabled will be updated on edited notifications at lower levels (e.g. on an individual activity). Any changes made to notifications on individual instances will not be applied elsewhere.

Create a notification

  1. Go to the program or certification for which you wish to configure notifications. 
  2. Click the Notifications tab.
  3. Click the three dots (three_dots(1)) alongside the trigger for which you wish to create a notification.
  4. Click Create notification. 
  5. Complete the settings and add your notification content. 
  6. Click Save.

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