Notification placeholders

Updated on 05 Jul 2023
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You can create notifications for different notifiable events at the site level, and configure notifications for individual instances. You can add content in multiple languages within a single notification if required.

When adding content to your notifications you can also use placeholders to automatically add information to each notification. For example, you could add the Certification full name placeholder to one of your certification notifications at the site level - whenever this notification is sent out, it would then include the full name of the certification.

Shared placeholders

There are some user-related placeholders that are shared across all notification types. These user fields are repeated for the notification recipient, the subject of the notification, and any managers associated with the notification subject.

Recipient placeholders

Below is a table showing all of the available recipient placeholders. These placeholders are available for all notifications.

Placeholder title	Placeholder syntax	Placeholder meaning
Recipient First name	[recipient:first_name]	The recipient's first name.
Recipient Surname	[recipient:last_name]	The recipient's last name.
Recipient Full name	[recipient:full_name]	The recipient's full name.
Recipient Full name (with link)	[recipient:full_name_link]	The recipient's full name with a link to their profile.
Recipient Username	[recipient:username]	The recipient's username.
Recipient ID number	[recipient:id_number]	The recipient's ID number.
Recipient Address	[recipient:address]	The recipient's address.
Recipient Description	[recipient:description]	The recipient's description (as listed in their profile).
Recipient Institution	[recipient:institution]	The recipient's institution.
Recipient Language	[recipient:language]	The recipient's language.
Recipient Skype ID	[recipient:skype]	The recipient's Skype ID.
Recipient Phone	[recipient:phone1]	The recipient's phone number.
Recipient Mobile phone	[recipient:phone2]	The recipient's mobile phone number.
Recipient URL	[recipient:url]	The recipient's URL.
Recipient Email address	[recipient:email_address]	The recipient's email address.
Recipient City/town	[recipient:city]	The recipient's town or city.
Recipient Country	[recipient:country]	The recipient's country.
Recipient Department	[recipient:department]	The recipient's department.
Recipient First name - phonetic	[recipient:first_name_phonetic]	Phonetic spelling of the recipient's first name.
Recipient Surname - phonetic	[recipient:last_name_phonetic]	Phonetic spelling of the recipient's last name.
Recipient Middle name	[recipient:middle_name]	The recipient's middle name.
Recipient Alternate name	[recipient:alternate_name]	An alternate name the recipient is known by.
Recipient User timezone	[recipient:timezone]	The recipient's time zone.

Subject placeholders

Below is a table showing all of the available subject placeholders. These placeholders are available for all notifications.

Placeholder title	Placeholder syntax	Placeholder meaning
Subject First name	[subject:first_name]	The subject's first name.
Subject Surname	[subject:last_name]	The subject's last name.
Subject Full name	[subject:full_name]	The subject's full name.
Subject Full name (with link)	[subject:full_name_link]	The subject's full name with a link to their profile.
Subject Username	[subject:username]	The subject's username.
Subject ID number	[subject:id_number]	The subject's ID number.
Subject Address	[subject:address]	The subject's address.
Subject Description	[subject:description]	The subject's description (as listed in their profile).
Subject Institution	[subject:institution]	The subject's institution.
Subject Language	[subject:language]	The subject's language.
Subject Skype ID	[subject:skype]	The subject's Skype ID.
Subject Phone	[subject:phone1]	The subject's phone number.
Subject Mobile phone	[subject:phone2]	The subject's mobile phone number.
Subject URL	[subject:url]	The subject's URL.
Subject Email address	[subject:email_address]	The subject's email address.
Subject City/town	[subject:city]	The subject's town or city.
Subject Country	[subject:country]	The subject's country.
Subject Department	[subject:department]	The subject's department.
Subject First name - phonetic	[subject:first_name_phonetic]	Phonetic spelling of the subject's first name.
Subject Surname - phonetic	[subject:last_name_phonetic]	Phonetic spelling of the subject's last name.
Subject Middle name	[subject:middle_name]	The subject's middle name.
Subject Alternate name	[subject:alternate_name]	An alternate name the subject is known by.
Subject User timezone	[subject:timezone]	The subject's time zone.

All managers placeholders

Below is a table showing all of the available manager placeholders. These placeholders are available for all notifications.

Placeholder title	Placeholder syntax	Placeholder meaning
All managers First name	[manager:first_name]	The first name of any manager(s) associated with the subject.
All managers Surname	[manager:last_name]	The last name of any manager(s) associated with the subject.
All managers Full name	[manager:full_name]	The full name of any manager(s) associated with the subject.
All managers Full name (with link)	[manager:full_name_link]	The full name with a link to their profile for any manager(s) associated with the subject.
All managers Username	[manager:username]	The username for any manager(s) associated with the subject.
All managers ID number	[manager:id_number]	The ID number for any manager(s) associated with the subject.
All managers Address	[manager:address]	The address for any manager(s) associated with the subject.
All managers Description	[manager:description]	The description for any manager(s) associated with the subject.
All managers Institution	[manager:institution]	The institution for any manager(s) associated with the subject.
All managers Language	[manager:language]	The language for any manager(s) associated with the subject.
All managers Skype ID	[manager:skype]	The Skype ID for any manager(s) associated with the subject.
All managers Phone	[manager:phone1]	The phone number for any manager(s) associated with the subject.
All managers Mobile phone	[manager:phone2]	The mobile phone number for any manager(s) associated with the subject.
All managers URL	[manager:url]	The URL for any manager(s) associated with the subject.
All managers Email address	[manager:email_address]	The email address for any manager(s) associated with the subject.
All managers City/town	[manager:city]	The town or city for any manager(s) associated with the subject.
All managers Country	[manager:country]	The country for any manager(s) associated with the subject.
All managers Department	[manager:department]	The department for any manager(s) associated with the subject.
All managers First name - phonetic	[manager:first_name_phonetic]	Phonetic spelling of the first name of any manager(s) associated with the subject.
All managers Surname - phonetic	[manager:last_name_phonetic]	Phonetic spelling of the last name of any manager(s) associated with the subject.
All managers Middle name	[manager:middle_name]	The middle name of any manager(s) associated with the subject.
All managers Alternate name	[manager:alternate_name]	An alternate name that any manager associated with the subject is known by.
All managers User timezone	[manager:timezone]	The time zone for any manager(s) associated with the subject.

Specific feature notification placeholders

Notifications for specific features also have their own placeholders related to their functionality. Find out more about these placeholders on the following pages:

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What's Next

Add placeholders to notifications

Table of contents

Shared placeholders
Specific feature notification placeholders