Program and certification notification triggers
- 05 Jul 2023
- 2 minutes to read
Program and certification notification triggers
- Updated on 05 Jul 2023
- 2 minutes to read
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Program notifications
Notifications can be configured to be sent when the following events/triggers relating to programs occur:
| Notification trigger event | Description |
|---|---|
| Learner assigned in program | Notifications can be triggered to send to a user or their manager when they are assigned to a program. |
| Program completed | Notifications can be triggered to send to a user or their manager when they complete a program, or a period of time after. |
| Program course set completed | Notifications can be triggered to send to a user or their manager when they complete a course set in a program, or a period of time after. |
| Course set due date | Notifications can be triggered to send to a user or their manager before, on, or after the due date of a course set. |
| Program due date | Notifications can be triggered to send to a user or their manager before, on, or after the program's overall due date. |
| New exception reported | Notifications can be triggered to send to Site Administrators when any exceptions are reported for the program assignments. |
| Learner unassigned from program | Notifications can be triggered to send to a user or their manager when they are unassigned from a program. |
Certification notifications
Notifications can be configured to be sent when the following events/triggers relating to certifications occur:
| Notification trigger event | Description |
|---|---|
| Learner assigned in certification | Notifications can be triggered to send to a user or their manager when they are assigned to a certification. |
| Certification completed | Notifications can be triggered to send to a user or their manager when they complete a certification, or a period of time after. |
| Course set completed | Notifications can be triggered to send to a user or their manager when they complete a course set in a certification, or a period of time after. |
| Course set due date | Notifications can be triggered to send to a user or their manager before, on, or after the due date of a course set. |
| Certification due date | Notifications can be triggered to send to a user or their manager before, on, or after the certification's overall due date. |
| Certification expiry date | Notifications can be triggered to send to a user or their manager a number of days before the user's certification is set to expire. |
| Failure to recertify | Notifications can be triggered to send to a user or their manager when the user fails to recertify in the recertification window. |
| New exception reported | Notifications can be triggered to send to Site Administrators when any exceptions are reported for the certification assignments. |
| Learner unassigned from certification | Notifications can be triggered to send to a user or their manager when they are unassigned from a certification. |
| Recertification window open date | Notifications can be triggered to send before the recertification window opens, on the day it reopens, or a period of time after the window opens. These notifications can be used to remind users that they need to recertify. |
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