---
title: "Configure default message outputs"
slug: "configure-default-message-outputs"
updated: 2026-08-13T16:01:41Z
published: 2026-08-13T16:01:41Z
canonical: "totara.help/configure-default-message-outputs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://totara.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure default message outputs

Although users can set their own message preferences, you can set the default message outputs, and even lock some options to prevent users from changing these.

1. Go to *Quick-access menu > Plugins > Message outputs > Default message outputs.*
2. Configure the settings.
3. Click **Save changes**.

For each message you can choose to enable or disable the message (via a tick box). For each output method (task block, web, Microsoft Teams and email) you can decide if messages should be received when the user is online and/or offline. You can also decide if, for that message, the output method should be:

- **Disallowed:** This output method cannot be used for this message.
- **Permitted:** This output method can be used for this message and configured by users.
- **Locked:** This output method can be used for this message but is locked to the default settings.

## Next steps

- [Configure message output](/totara-20/docs/configure-message-output)
- [Totara Air Notifier settings](/totara-20/docs/totara-air-notifier-settings)
- [Jabber settings](/totara-20/docs/jabber-settings)
- [Email message output settings](/totara-20/docs/email-message-output-settings)
- [Enable a message output](/totara-20/docs/enable-a-message-output)
- [Disable a message output](/totara-20/docs/disable-a-message-output)
- [Message outputs](/totara-20/docs/message-outputs)

Join the [Totara Community](https://totara.community/) for more resources to help you get the most out of Totara.

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