---
title: "Reactivate a suspended user"
slug: "reactivate-a-suspended-user"
tags: ["Site Administrator", "How-to", "Totara Platform"]
updated: 2026-08-13T16:01:06Z
published: 2026-08-13T16:01:06Z
canonical: "totara.help/reactivate-a-suspended-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://totara.help/llms.txt
> Use this file to discover all available pages before exploring further.

# Reactivate a suspended user

If a user account has been [suspended](/totara-20/docs/suspend-a-user), you may later wish to reactivate the account.

To reactivate a suspended account, follow these steps:

1. Go to *Quick-access menu > Users*.
2. Filter the **User status** by **Suspended**.
3. Click the padlock icon ( ![closed_padlock(1)](https://cdn.document360.io/a007399b-031e-436b-999a-528240e16f58/Images/Documentation/closed_padlock(1).png?sv=2026-02-06&spr=https&st=2026-11-06T06%3A45%3A32Z&se=2026-11-06T07%3A45%3A32Z&sr=c&sp=r&sig=%2BhypT0cNWtp48anVUkm7%2BzIGyID2zFamrO6SMbGQJ54%3D)) next to the suspended user's name.
4. On the **Manage login** page, scroll down to the **Action** section.
5. Select **Activate user account**.
6. Click **Update**.

The user's account will now be active.

![Course badge](https://cdn.document360.io/a007399b-031e-436b-999a-528240e16f58/Images/Documentation/course-badge_creating-users-in-totara.svg?sv=2026-02-06&spr=https&st=2026-11-06T06%3A45%3A32Z&se=2026-11-06T07%3A45%3A32Z&sr=c&sp=r&sig=%2BhypT0cNWtp48anVUkm7%2BzIGyID2zFamrO6SMbGQJ54%3D)

The Totara Academy has a whole course which is dedicated to [Creating users](https://totara.community/course/view.php?id=953) in Totara. Here you can learn more on how to add users, manage their data, see best practice, and give it a go yourself.

Join the [Totara Community](https://totara.community/) for more resources to help you get the most out of Totara.

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