Add existing users to a tenant
  • 05 Apr 2022
  • 1 minute to read

Add existing users to a tenant


Article Summary

Once you have created a tenant then you can either create new users in the tenant, or add existing users to your tenant. To add existing users to a tenant, follow these steps: 

  1. Go to Quick-access menu > Tenants and select the tenant to which you need to add users.
  2. From the Administration block, go to Tenant > Tenant participants.
  3. Select the Non-member participants button. 
  4. Browse or search to select the existing user(s) from the Potential users column.
  5. With users selected, click the Add button. 

Once all the users to be added are in the Non-member participants column you can navigate away from the page, as there is no save button. 

After adding users to a tenant you should use the quick-access menu to quickly return to the Tenants screen.

Selecting existing users to add to the tenant.

From the user profile

Alternatively you can add an individual user from their user profile. Follow these steps to assign an individual to a tenant:

  1. Navigate to the user's profile.
  2. In the User details block the Tenant participant section (or Tenant member depending on the user's tenant membership) will indicate whether the user is assigned to a tenant, and if so, which tenant.
  3. Click the cog icon () under Tenant participant / Tenant member.
  4. Either select a tenant from the Tenant member dropdown or select one or more tenants using the Tenant participant checkboxes.
  5. Click Save changes.

The User details block will now show the user's updated tenant membership or participation.

The User details block showing the user's tenant membership.

 Next steps

C033 - Course Catalogue(2)The Totara Academy has a whole course dedicated to using Multitenancy in Totara. Here you can learn more on how to set up and use tenants, see best practice, and give it a go yourself.

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