When configuring Totara's diagnostic tool, you can select a number of data providers to determine the information that will be included in the diagnostic file. Here you can see the data that will be exported for each provider.
Provider name
Exported data
Whitelist
Summary
Release version (e.g. 2024073100.01
Totara version (e.g. 18.3)
Maturity (e.g. alpha, stable)
All features and their status (enabled/disabled)
Database information (type, version, description)
PHP version
Enabled PHP extensions
Webserver information (type and version)
Current flavour
Number of users
Number of active users
Multitenancy settings (enabled/disabled and isolation enabled/disabled)
Number of tenants
Last time the cron ran
Whether cron run is overdue
Whether cron is running infrequently
Any warnings from the caches
None
Database
Database family (e.g. mysql)
Database version
Database description
Database type (e.g. mysql, mariadb, etc.)
Database collation (if supported by database)
List of database options (see whitelist)
dbpersist
dbsocket
dbport
dbschema
dbhandlesoptions
bulkinsertsize
sslmode
ftslanguage
fts3bworkaround
ftsaccentsensitivity
ftsngram
dbcollation
dbengine
client_ssl
client_dont_verify_server_cert
ssl_verify_server_cert
create_table_from_select_supported
encrypt
trustservercertificate
PHP ini information
List of php.ini settings (see whitelist)
always_populate_raw_post_data
error_log
file_uploads
get_loaded_extensions
max_execution_time
max_file_uploads
max_input_vars
max_input_vars
mbstring.func_overload
memory_limit
opcache.enable
post_max_size
upload_max_filesize
Totara plugins
A list of all installed plugins with the following information:
Name
Type (e.g. auth)
Display name
Source (standard plugin or third-party)
Version
Enabled/disabled
None
Totara upgrade history
An export of the upgrade log filtered to only whitelisted plugins. Information provided:
Plugin name
Version
Version upgraded to
Date and time
User who initiated the upgrade (only when triggered via web interface)
Includes PHP and database versions at time of upgrade
totara_core
Totara config information
An export of the Totara instance's config settings, limited to only whitelisted settings.
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