Notification placeholders

Updated on 01 Oct 2024
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You can create notifications for different notifiable events at the site level, and configure notifications for individual instances.

You can add content in multiple languages within a single notification if required.

When adding content to your notifications you can also use placeholders to automatically add information to each notification. For example, you could add the Certification full name placeholder to one of your certification notifications at the site level - whenever this notification is sent out, it would then include the full name of the certification.

Shared placeholders

There are some user fields that are shared across all notification types. These user fields are repeated for the notification recipient, the subject of the notification, and any managers associated with the notification subject.

Recipient placeholders

Below is a table showing all of the available recipient placeholders. These placeholders are available for all notifications.

Placeholder title	Placeholder syntax	Placeholder meaning
Recipient First name	[recipient:first_name]	The recipient's first name
Recipient Surname	[recipient:last_name]	The recipient's last name
Recipient Full name	[recipient:full_name]	The recipient's full name
Recipient Full name (with link)	[recipient:full_name_link]	The recipient's full name with a link to their profile
Recipient Username	[recipient:username]	The recipient's username
Recipient ID number	[recipient:id_number]	The recipient's ID number
Recipient Address	[recipient:address]	The recipient's address
Recipient Description	[recipient:description]	The recipient's description (as listed in their profile)
Recipient Institution	[recipient:institution]	The recipient's institution
Recipient Language	[recipient:lang]	The recipient's lanaguge
Recipient Skype ID	[recipient:skype]	The recipient's Skype ID
Recipient Phone	[recipient:phone1]	The recipient's phone number
Recipient Mobile phone	[recipient:phone2]	The recipient's mobile phone number
Recipient URL	[recipient:url]	The recipient's URL
Recipient Email address	[recipient:email]	The recipient's email address
Recipient City/town	[recipient:city]	The recipient's town or city
Recipient Country	[recipient:country]	The recipient's country
Recipient Department	[recipient:department]	The recipient's department
Recipient First name - phonetic	[recipient:first_name_phonetic]	Phonetic spelling of the recipient's first name
Recipient Surname - phonetic	[recipient:last_name_phonetic]	Phonetic spelling of the recipient's last name
Recipient Middle name	[recipient:middle_name]	The recipient's middle name
Recipient Alternate name	[recipient:alternate_name]	An alternate name the recipient is known by
Recipient User timezone	[recipient:time_zone]	The recipient's timezone

Subject placeholders

Below is a table showing all of the available subject placeholders. These placeholders are available for all notifications.

Placeholder title	Placeholder syntax	Placeholder meaning
Subject First name	[subjectt:first_name]	The subject's first name
Subject Surname	[subject:last_name]	The subject's last name
Subject Full name	[subject:full_name]	The subject's full name
Subject Full name (with link)	[subject:full_name_link]	The subject's full name with a link to their profile
Subject Username	[subject:username]	The subject's username
Subject ID number	[subject:id_number]	The subject's ID number
Subject Address	[subject:address]	The subject's address
Subject Description	[subject:description]	The subject's description (as listed in their profile)
Subject Institution	[subject:institution]	The subject's institution
Subject Language	[subject:lang]	The subject's language
Subject Skype ID	[subject:skype]	The subject's Skype ID
Subject Phone	[subject:phone1]	The subject's phone number
Subject Mobile phone	[subject:phone2]	The subject's mobile phone number
Subject URL	[subject:url]	The subject's URL
Subject Email address	[subject:email]	The subject's email address
Subject City/town	[subject:city]	The subject's town or city
Subject Country	[subject:country]	The subject's country
Subject Department	[subject:department]	The subject's department
Subject First name - phonetic	[subject:first_name_phonetic]	Phonetic spelling of the subject's first name
Subject Surname - phonetic	[subject:last_name_phonetic]	Phonetic spelling of the subject's last name
Subject Middle name	[subject:middle_name]	The subject's middle name
Subject Alternate name	[subject:alternate_name]	An alternate name the subject is known by
Subject User timezone	[subject:time_zone]	The subject's timezone

All managers placeholders

Below is a table showing all of the available manager placeholders. These placeholders are available for all notifications.

Placeholder title	Placeholder syntax	Placeholder meaning
All managers First name	[managers:first_name]	The first name of any manager(s) associated with the subject
All managers Surname	[managers:last_name]	The last name of any manager(s) associated with the subject
All managers Full name	[managers:full_name]	The full name of any manager(s) associated with the subject
All managers Full name (with link)	[managers:full_name_link]	The full name with a link to their profile for any manager(s) associated with the subject
All managers Username	[managers:username]	The username for any manager(s) associated with the subject
All managersID number	[managers:id_number]	The ID number for any manager(s) associated with the subject
All managersAddress	[managers:address]	The address for any manager(s) associated with the subject
All managersDescription	[managers:description]	The description for any manager(s) associated with the subject
All managersInstitution	[managers:institution]	The institution for any manager(s) associated with the subject
All managersLanguage	[managers:lang]	The language for any manager(s) associated with the subject
All managersSkype ID	[managers:skype]	The Skype ID for any manager(s) associated with the subject
All managersPhone	[managers:phone1]	The phone number for any manager(s) associated with the subject
All managersMobile phone	[managers:phone2]	The mobile phone number for any manager(s) associated with the subject
All managersURL	[managers:url]	The URL for any manager(s) associated with the subject
All managersEmail address	[managers:email]	The email address for any manager(s) associated with the subject
All managers City/town	[managers:city]	The town or city for any manager(s) associated with the subject
All managers Country	[managers:country]	The country for any manager(s) associated with the subject
All managers Department	[managers:department]	The department for any manager(s) associated with the subject
All managers First name - phonetic	[managers:first_name_phonetic]	Phonetic spelling of the first name of any manager(s) associated with the subject
All managers Surname - phonetic	[managers:last_name_phonetic]	Phonetic spelling of the last name of any manager(s) associated with the subject
All managers Middle name	[managers:middle_name]	The middle name of any manager(s) associated with the subject
All managers Alternate name	[managers:alternate_name]	An alternate name for any manager(s) associated with the subject is known by
All managers User timezone	[managers:time_zone]	The timezone for any manager(s) associated with the subject

Program placeholders

Below is a table showing the specific placeholders for programs.

Placeholder title	Placeholder syntax	Placeholder meaning
Program title	[program:full_name]	The program title
Link to program	[program:full_name_link]	The program name with a link to the program overview page
Assignment Due date criteria	[assignment:due_date_criteria]	The rule used to calculate the due date, e.g. 'Complete within 4 Week(s) of First login'
Assignment Due date	[assignment:due_date]	The due date of the program
Assignment Full name (with link)	[assignment:program_full_name_manager_link]	The program name with a link to the program on the user's RoL/Required learning page

Certification placeholders

Below is a table showing the specific placeholders for certifications.

Placeholder title	Placeholder syntax	Placeholder meaning
Certification title	[certification:full_name]	The certification title
Link to certification	[certification:full_name_link]	The certification name with a link to the certification overview page
Assignment Due date criteria	[assignment:due_date_criteria]	The rule used to calculate the due date, e.g. 'Complete within 4 Week(s) of First login'
Assignment Due date	[assignment:due_date]	The due date of the certification
Assignment Full name (with link)	[assignment:program_full_name_manager_link]	The certification name with a link to the certification on the user's RoL/Required learning page

Can't find what you're looking for? Contact us at documentation@totara.com. Alternatively, book a call to have a chat about your Totara platform with a dedicated Customer Success Manager.

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What's Next

Add placeholders to notifications

Table of contents

Shared placeholders
Program placeholders
Certification placeholders