Notification placeholders
  • 23 May 2023
  • 4 minutes to read

Notification placeholders


Article Summary

You can create notifications for different notifiable events at the site level, and configure notifications for individual instances.

You can add content in multiple languages within a single notification if required.

When adding content to your notifications you can also use placeholders to automatically add information to each notification. For example, you could add the Certification full name placeholder to one of your certification notifications at the site level - whenever this notification is sent out, it would then include the full name of the certification.

Shared placeholders

There are some user fields that are shared across all notification types. These user fields are repeated for the notification recipient, the subject of the notification, and any managers associated with the notification subject. 

Recipient placeholders

Below is a table showing all of the available recipient placeholders. These placeholders are available for all notifications. 

Placeholder titlePlaceholder syntaxPlaceholder meaning

Recipient First name

[recipient:first_name] 

The recipient's first name

Recipient Surname

[recipient:last_name] 

The recipient's last name

Recipient Full name

[recipient:full_name]

The recipient's full name

Recipient Full name (with link)[recipient:full_name_link]The recipient's full name with a link to their profile
Recipient Username[recipient:username]The recipient's username
Recipient ID number[recipient:id_number]The recipient's ID number
Recipient Address[recipient:address]The recipient's address
Recipient Description[recipient:description]The recipient's description (as listed in their profile)
Recipient Institution[recipient:institution]The recipient's institution 
Recipient Language[recipient:language]The recipient's lanaguge
Recipient Skype ID[recipient:skype]The recipient's Skype ID
Recipient Phone[recipient:phone1]The recipient's phone number
Recipient Mobile phone[recipient:phone2]The recipient's mobile phone number
Recipient URL[recipient:url]The recipient's URL
Recipient Email address[recipient:email_address]The recipient's email address

Recipient City/town

[recipient:city] 

The recipient's town or city

Recipient Country

[recipient:country] 

The recipient's country

Recipient Department

[recipient:department] 

The recipient's department

Recipient First name - phonetic

[recipient:first_name_phonetic] 

Phonetic spelling of the recipient's first name

Recipient Surname - phonetic

[recipient:last_name_phonetic] 

Phonetic spelling of the recipient's last name

Recipient Middle name

[recipient:middle_name] 

The recipient's middle name

Recipient Alternate name

[recipient:alternate_name] 

An alternate name the recipient is known by

Recipient User timezone

[recipient:timezone] 

The recipient's timezone

Subject placeholders

Below is a table showing all of the available subject placeholders. These placeholders are available for all notifications. 

Placeholder titlePlaceholder syntaxPlaceholder meaning

Subject First name

[subjectt:first_name] 

The subject's first name

Subject Surname

[subject:last_name] 

The subject's last name

Subject Full name

[subject:full_name]

The subject's full name

Subject Full name (with link)[subject:full_name_link]The subject's full name with a link to their profile
Subject Username[subject:username]The subject's username
Subject ID number[subject:id_number]The subject's ID number
Subject Address[subject:address]The subject's address
Subject Description[subject:description]The subject's description (as listed in their profile)
Subject Institution[subject:institution]The subject's institution 
Subject Language[subject:language]The subject's lanaguge
Subject Skype ID[subject:skype]The subject's Skype ID
Subject Phone[subject:phone1]The subject's phone number
Subject Mobile phone[subject:phone2]The subject's mobile phone number
Subject URL[subject:url]The subject's URL
Subject Email address[subject:email_address]The subject's email address

Subject City/town

[subject:city] 

The subject's town or city

Subject Country

[subject:country] 

The subject's country

Subject Department

[subject:department] 

The subject's department

Subject First name - phonetic

[subject:first_name_phonetic] 

Phonetic spelling of the subject's first name

Subject Surname - phonetic

[subject:last_name_phonetic] 

Phonetic spelling of the subject's last name

Subject Middle name

[subject:middle_name] 

The subject's middle name

Subject Alternate name

[subject:alternate_name] 

An alternate name the subject is known by

Subject User timezone

[subject:timezone] 

The subject's timezone

All managers placeholders

Below is a table showing all of the available manager placeholders. These placeholders are available for all notifications. 

Placeholder titlePlaceholder syntaxPlaceholder meaning

All managers First name

[manager:first_name] 

The first name of any manager(s) associated with the subject

All managers Surname

[manager:last_name] 

The last name of any manager(s) associated with the subject

All managers Full name

[manager:full_name]

The full name of any manager(s) associated with the subject

All managers Full name (with link)[manager:full_name_link]The full name with a link to their profile for any manager(s) associated with the subject
All managers Username[manager:username]The username for any manager(s) associated with the subject
All managersID number[manager:id_number]The ID number for any manager(s) associated with the subject
All managersAddress[manager:address]The address for any manager(s) associated with the subject
All managersDescription[manager :description]The description for any manager(s) associated with the subject
All managersInstitution[manager:institution]The institution for any manager(s) associated with the subject
All managersLanguage[manager:language]The lanaguge for any manager(s) associated with the subject
All managersSkype ID[manager:skype]The Skype ID for any manager(s) associated with the subject
All managersPhone[manager:phone1]The phone number for any manager(s) associated with the subject 
All managersMobile phone[manager:phone2]The mobile phone number for any manager(s) associated with the subject 
All managersURL[manager:url]The URL for any manager(s) associated with the subject 
All managersEmail address[manager:email_address]The email address for any manager(s) associated with the subject 

All managers City/town

[manager:city] 

The town or city for any manager(s) associated with the subject 

All managers Country

[manager:country] 

The country for any manager(s) associated with the subject 

All managers Department

[manager:department] 

The department for any manager(s) associated with the subject 

All managers First name - phonetic

[manager:first_name_phonetic] 

Phonetic spelling of the first name of any manager(s) associated with the subject 

All managers Surname - phonetic

[manager:last_name_phonetic] 

Phonetic spelling of the last name of any manager(s) associated with the subject 

All managers Middle name

[manager:middle_name] 

The middle name of any manager(s) associated with the subject 

All managers Alternate name

[manager:alternate_name] 

An alternate name for any manager(s) associated with the subject is known by

All managers User timezone

[manager:timezone] 

The timezone for any manager(s) associated with the subject 

Program placeholders

Below is a table showing the specific placeholders for programs. 

Placeholder titlePlaceholder syntaxPlaceholder meaning

Program title

[program:full_name] 

The program title

Link to program

[program:full_name_link] 

The program name with a link to the program overview page

Assignment Due date criteria
[assignment:due_date_criteria]
The rule used to calculate the due date, e.g. 'Complete within 4 Week(s) of First login'
Assignment Due date
[assignment:due_date]
The due date of the program
Assignment Full name (with link)
[assignment:program_full_name_manager_link]
The program name with a link to the program on the user's RoL/Required learning page

Certification placeholders

Below is a table showing the specific placeholders for certifications.

Placeholder titlePlaceholder syntaxPlaceholder meaning

Certification title

[certification:full_name] 

The certification title

Link to certification

[certification:full_name_link] 

The certification name with a link to the certification overview page

Assignment Due date criteria
[assignment:due_date_criteria]
The rule used to calculate the due date, e.g. 'Complete within 4 Week(s) of First login'
Assignment Due date
[assignment:due_date]
The due date of the certification
Assignment Full name (with link)
[assignment:program_full_name_manager_link]
The certification name with a link to the certification on the user's RoL/Required learning page


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