Configure notifications for the Totara app in Microsoft Teams

When using the Totara application in Microsoft Teams, the Totara notifications sent to users are generated by the MS Teams bot framework. There are three bot commands, all of which can be edited/configured under Language strings:

• Sign in: Users will need to sign in to the bot in order to enable notifications
• Sign out: Users can use this to sign out and disable notifications
• Help: This text can be configured to include any links to help documentation or contact details for the organisation's helpdesk

To set up notifications in your Totara app, follow these steps:

1. Configure the bot framework as part of the initial integration setup.
2. On your Totara site, navigate to Quick-access menu > Plugins > Message outputs > Default message outputs.
3. Enable the message outputs for Microsoft Teams.
4. Users then need to sign in to the bot to receive notifications.

Once you have completed these steps your users will receive Totara notifications, such as assignment or feedback notifications, within Microsoft Teams.

Next steps

• Access the Totara app in Microsoft Teams
• Pin your Totara app in Microsoft Teams
• Configure tabs in the Totara app in Microsoft Teams
• Update an existing Microsoft Teams app
• Microsoft Teams app customisation settings