Configure program and certification notifications

You can edit or create notifications for an individual program or certification.

Edit a notification

1. Go to the program or certification for which you wish to configure notifications. 
2. Select the Notifications tab.
3. Use the Enabled toggles to decide which triggers are able to send notifications.
4. Expand the notification trigger you wish to configure.
5. Click the three dots () alongside the notification you wish to edit.
6. Click Edit. 
7. Complete the settings and add your notification content. For Inherited notifications you will first need to override a specific part of the notification (e.g. the Schedule or Body text) by clicking the toggle next to the setting, then edit the setting as required.
8. Click Save.

Now whenever this notification is triggered the new settings will be used.

Create a notification

1. Go to the program or certification for which you wish to configure notifications. 
2. Select the Notifications tab.
3. Click the three dots () alongside the trigger for which you wish to create a notification.
4. Click Create notification. 
5. Complete the settings and add your notification content. 
6. Click Save.

Program and certification messages tab

Prior to Totara 14, program and certification messages were managed from the Messages tab (when editing a program/certification) rather than the Notifications tab. On a new Totara 17 site the Messages tab will not be available. If you are upgrading from a previous version of Totara (i.e. Totara 13 and earlier), any messages defined within existing programs/certifications will be converted to notifications (as long as they are defined by one of the built-in Notification triggers).

If required, you can configure this interface to show the Messages tab alongside the new Notifications tab. The Messages tab will appear if either of these conditions are met:

• The messages tab is defined within config.php: $CFG->show_program_message_tab
• A custom message type was created in a previous version of Totara. In this case the custom message will be displayed in the Messages tab. A Site Administrator should manually recreate this message in the Notifications tab, potentially requiring additional development work if the message cannot be reproduced using existing notification types.