What's new v20.3

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A new Totara support menu provides in-product access to the Totara Community and related resources directly from site navigation, giving users a consistent way to find support, learning resources, and discussions without leaving their Totara site. By default it includes links to the Community, Totara Admin help, and What's new, each opening in a new browser tab. Visibility is controlled by role, audience, or custom access rules, so administrators can decide who sees the menu, and organisations can add their own custom support links alongside or instead of the default ones.

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Manage out of cycle certification changes

Site administrators can now apply certification changes outside the normal certification cycle, ensuring compliance updates are applied consistently across affected learners without editing individual records. This supports scenarios such as audits, regulatory changes, or business-driven events, including content updates or compliance breaches. Recertification window changes can be applied to an entire path from the path settings, or to a filtered subset of learners using new bulk actions on the Completion tab, covering certification path changes, expiry date updates, and recertification window updates. The feature is available via Development > New and experimental > Early access.

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