Create a new notification

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To create a new notification for a trigger event, follow these steps:

  1. Go to Quick-access menu > Notifications.
  2. Expand the feature for which you wish to add a notification (e.g. Workspace).
  3. Select the icon of three dots () for the event to which you want to add a notification, then click Create notification.
  4. Complete the notification settings and add the notification content. 
  5. Click Save.

It's important to understand that notifications created in one context are inherited to lower contexts. This means that the notifications you have configured at the site level will be inherited to all individual instances. Once you are happy with your site-wide settings, you can customise the notifications on an individual instance (e.g. a specific course, course activity, program, or certification).

When a notification is created, it will immediately be inherited in all applicable descendent contexts, with the same settings. For example, if you create a new 'Course welcome message' at the site level, it will immediately appear in all courses on the site. If that notification is enabled, it will be enabled in all courses on the site, and any user who is enrolled in any course from that point on will receive the notification. Care should be taken when creating new site-level notifications on established sites.


Next steps

The Totara Academy has a whole course dedicated to Notifications in Totara. Here you can learn more about how to set up and use centralised notifications, see best practice, and give it a go yourself.

Join the Totara Community for more resources to help you get the most out of Totara. 


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